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Travel Insurance Tips - Things You Should Know About Travel Insurance


  • Please read your travel insurance policycarefully. If you are dissatisfied with the policy in any way you are entitled under the FinancialServices Act to a full refund within 21 days of purchase or prior to your departure, whichever comes first.
  • Apart from finding out about the Policy Inclusions make sure you are also aware of its Exclusions.
  • Overseas Medical Expenses are most likely to send you broke if you travel overseas without travel insurance. Therefore above all else make sure you have adequate medical cover on your policy, preferably "Unlimited" just in case.
  • Check whether the insurer considers that you have an Existing Medical Condition and whether they are able to cover it. Always seek cover for Existing Medical Conditions if possible so that you are not left exposed to potential medical expenses. Even if there are certain conditions that cannot be covered you know exactly where you stand once the Insurance Company has assessed your situation.
  • The best time to purchase travel insurance is when you pay for your trip to provide cover against cancellation costs such as an unforeseen illness or accident that could eventuate between the date of payment and the date of departure.
  • Keep your Emergency Assistance Card separate from your policy so that if you lose one you should still have the other.
  • When you have a situation that is likely to lead to a claim on your travel insurance policy please contact QBE Emergency Assistance to seek instructions on what to do in the circumstances. Follow these instructions as well as you can and take the name of the person whom you spoke to.
  • Don't just chase the cheapest policy without checking exactly what it covers you for.